About Us
Who are we?
GlobalShield™ is underwritten Lloyd’s and administered by WorldTrips, to ensure that our customers receive the highest level of service and support.
WorldTrips Insurance Solutions
WorldTrips was established in 1998 in Indianapolis, IN. They were among the first to make insurance products and services available via the internet. Customers can review coverage options, obtain quotes, purchase insurance, and receive their insurance documents – all electronically, without human intervention, 24 hours a day. For more information about WorldTrips please visit worldtrips.com.
Tokio Marine HHC
Tokio Marine HCC is a member of the Tokio Marine Group, a premier global company founded in 1879 with a market capitalization of $38 billion as of March 31, 2023. Headquartered in Houston, Texas, Tokio Marine HCC is a leading specialty insurance group with offices in the United States, Mexico, the United Kingdom, and Continental Europe, transacting business in approximately 180 countries and underwriting more than 100 classes of specialty insurance.
The company’s products and capabilities set the standard for the industry, and many of its over 3,000 employees are industry-leading experts. Each of the company’s highly entrepreneurial businesses are equipped to underwrite special situations, companies, and individuals, and acts autonomously to deliver effective solutions.
Tokio Marine HCC is the marketing name used to describe the affiliated companies under the common ownership of HCC Insurance Holdings, Inc., a Delaware-incorporated insurance holding company. For more information about Tokio Marine HCC, please visit tokiomarinehcc.com.
Frequently Asked Questions
Does MyGlobalShield offer emergency assistance?
MyGlobalShield provides comprehensive emergency assistance services. This includes not only emergency medical care and evacuations but also support for emergencies involving lost passports and other travel-related challenges. We ensure that in critical situations, members can receive immediate help and guidance, including transporting individuals to suitable medical facilities or back to their home country if necessary.
Can my insurance company help me if I lose my passport?
Yes, MyGlobalShield offers assistance if you lose your passport or it gets stolen. We provide a financial benefit, which can be used towards the costs involved in replacing a passport or visa. This feature is particularly beneficial for travellers who find themselves stranded in a foreign country without their necessary travel documents.
How long has MyGlobalShield been in business?
GlobalShield™ is a travel insurance product designed for the needs of long-duration, frequent and special-purpose international travellers. It is offered by Global Shield Insurance Inc., a company founded by legal and insurance professionals with over 60 years of combined experience in law, health insurance, risk management and immigration issues.
Do you offer emergency medical assistance?
Yes, emergency medical assistance is a key part of MyGlobalShield's offerings. We cover a wide range of emergency situations including immediate medical treatments, hospital admissions, and medical evacuations. This ensures that members are not left without essential medical care when they are away from home.
Do MyGlobalShield insurance solutions cover group travel?
The information provided does not explicitly state whether MyGlobalShield covers group travel under their insurance plans. This detail might be specific to the type of policy purchased or could require direct inquiry with the company to clarify coverage options for groups.
Can I get a refund if my trip gets canceled?
MyGlobalShield provides benefits for trip interruptions which could include compensation up to a certain limit if a trip is unexpectedly halted.
When and how will I receive my fulfilment documents?
If you select “Email only,” you will receive your ID cards and fulfilment documents by email as soon as your application has been processed and your credit card has been approved. This typically takes a few minutes or less.
Do you offer insurance only to US-citizens?
MyGlobalShield insurance solutions are designed to cater to a diverse clientele, including international travellers and residents all around the world.
How do I submit a claim?
Submitting a claim with MyGlobalShield follows standard insurance procedures. First you need notifying the company about the incident, providing necessary documentation, and filling out claim forms. Specific details can be accessed in our system after you become an official client of MyGlobalShield.
What is a visa letter?
A visa letter from MyGlobalShield serves as proof of insurance coverage required by embassies or consulates for visa applications. This letter confirms that the traveler has adequate insurance for their destination, which is a prerequisite for obtaining visas for certain countries.